Customer Research


At Pure Survey we strive to merge customer satisfaction with business satisfaction. We will endeavour to answer the question: “How can customer satisfaction improve my business?”

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Employee Research


At Pure Survey we help businesses understand that the outcome of their employee satisfaction survey is for the mutual benefit of the business and their employees. A satisfied, motivated and engaged employee equals a hard worker and loyal employee.

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Market and Product Research


Pure Survey will help your business understand your current and potential market areas as well as how people view your current and future products. Pure Survey’s outcomes based approach leads to beneficial and productive results.

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Mobile Research


At Pure Survey we believe in holding true to what works and maximising its potential. We use the USSD (Unstructured Supplementary Service Data) system to easily and efficiently conduct your mobile surveys.

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Survey Panel


Pure Survey has a dedicated and cost effective survey panel ready and willing to assist your business. For more information on our survey panel please view our new Survey Panel Website.

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360° Surveys


At Pure Survey our 360° platform works with your business managers to understand employees in a well-rounded and carefully co-ordinated approach. Using this tool will assist your management to maximise the teams within your business.

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Mystery Shopper


What better way to know how your business is progressing than by conducting a mystery survey? At Pure Survey we work alongside your management team to maximise the potential for your mystery shopper survey.

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Our clients include

  • PnP
  • Santam
  • PPC
  • Nedbank
  • Jawitz
  • Old Mutual
  • Pampers
  • FNB
  • De Beers
  • Investec
  • Clicks
  • Coricraft
  • American Swiss

How may we help you?

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Customer Research

Pure Survey’s outcomes based approach to customer research surveys leads to results that will equip businesses to better their customer relations. Customers want to be treated as kings and by using our customer research tool we enable you to reach this goal. Our surveys allow your business to see where action is needed and how your business can improve to benefit the customers and yourself. Our outcomes based surveys lead to positive and conclusive results. Customer surveys are a vital aspect of your businesses growth. These surveys enable your business to understand where it needs to make changes and where the businesses strengths are. Customer research surveys are a pivotal service that we provide.

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Employee Research

Employees are the backbone of your business. Misunderstanding them can lead to frustration and damaged relationships. Our aim at Pure Survey is to work with your business to enable a healthy, vibrant and mutually beneficial relationship. Our surveys revolve around this question: “How do we improve the employees and business as a whole?” Our outcome based approach is a highly important part of our strategy as the considerations of both parties are taken into account. It is this essential aspect of relationship that moulds the business into a healthy and enjoyable work environment. The solid foundation of a flourishing business is built upon engaged, motivated and productive employees.

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Market and Product Research

Pure Survey aims to help your business in its market and product research areas. These two areas are placed together as they are both highly important for your businesses public relations and for when you make decisions about products. Market and product research is an integral aspect of how your business interacts with its customers and how products are designed. Questions such as: “Where should we open our next branch? How do customers view our products? And How can we change our business to embrace the clientèle around us?” These questions are asked and answered within our market and product research surveys.

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Mobile Research

What does mobile research have to do with your businesses growth and progress? EVERYTHING! In our current age people are using their smart phones more often than they are using their landlines or computers for communicating. Most people using a smart phone will have whatsapp, email or viber installed. These applications make it quick and easy to communicate via text or voice with your friends and work colleagues. Pure Survey's USSD (Unstructured Supplementary Service Data) service is able to reach the smart phone user and the standard mobile user where they are and in their time. Our USSD service is not intrusive at all, but user friendly.

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Survey Panel

At Pure survey, we have taken our survey panel to a new level! We have designed a website specifically geared towards survey panellists and businesses interested in using this survey method. Businesses who become involved in our survey panel reap the rewards as a group of people who are willing and able to participate in your survey. We are growing our survey panel and moulding it into South Africa’s number 1 survey panel! Why stress about sourcing potential surveyors when there is already an easy to access panel of interested South African's. Maximising the benefit of surveys for your business is our goal. To view the new site please visit: www.survey.co.za. We look forward to working with you!

360 degree

360° Surveys

Pure Survey’s innovative team of developers have put together an amazing product! We are pleased to announce that we have our own easy to use and cost effective 360° survey tool. At Pure Survey we believe in ensuring businesses that they will have modern, user friendly and confidential tools at their disposal. While conducting a 360° survey, businesses need to ensure confidentiality and security for the user. We ensure that with our 360° tool. When it comes to 360° surveys, security and confidence in the survey platform is highly important to businesses throughout South Africa. At Pure Survey we have tried and tested our 360° survey platform and can guarantee its security to our users.

News

Old Mutual Barrett Survey

Pure Survey (PTY) Ltd was contracted by the Old Mutual Group to facilitate the Barrett Values Survey worldwide on their behalf. This project includes the distribution and management of staff feedback in 8 countries and 6 languages. Over 50, 000 Old Mutual staff where included in the process.

Nedbank Staff Survey

Pure Survey (PTY) Ltd has been contracted by Nedbank to conduct their global staff survey. The survey is distributed electronically to 30, 000 staff in multiple countries allowing them to provide valuable feedback on how they are experiencing their daily work environment.

We are hiring!

Pure Survey is looking for dynamic individuals to join their growing team. Vacancies include...

Get in touch

Call us now on
(CPT) +27 (0) 21 788 6856
(JHB) +27 (0) 10 005 2031


Pure Survey
(PTY) Ltd is a

BBBEE Level 4 Contributor

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Client Testimonials
testimonials


“Our surveys would never run so smoothly without Pure Survey's professional, efficient and super friendly service”

Jenny Sneddon – Central HR Old Mutual



"Dealing with you guys has been a thoroughly positive experience. Thank you.”

Dewing Liz - Chairperson OMREB


"Pure Survey has exceeded our service expectations and helped us to achieve an 89% participation rate while offering exceptional value for money. They are a true strategic partner.”

Bertina Engelbrecht – HR DirectorClicks Group


“Our experience with Pure Survey surpassed our expectations. The staff have a quick turn-around, the reports were informative, insightful and so easy to use. It was such a pleasure working with a service provider that understands the meaning of good client service.“

Ayanda Nogantshi - AllanGray - HR Director