Old Mutual

As one of Africas leading companies Old Mutual contracted us to conduct a client survey to better understand their customer needs electronically. A online customer survey was sent to a group of respondents who provided valuable input on core strategic elements of the business.

The sample response rate was excellent with a large number of clients surveyed. Old Mutual is now better positioned to take advantage of the expertise within their own business by encorporating the client survey into their annual planning.

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